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Frequently Asked Questions
Are these glass bottles food grade and lead-free?
Yes, we use high-quality white material and crystal white material. All materials are suitable for food grade use and are lead-free. We pass food grade safety tests.
Can I get a free sample to check the quality?
Free samples are available. You only need to cover the freight cost, which is refundable once an order is placed.
How do you handle broken or defective bottles?
We use safe packaging like bubble bags, foam, or standard export pallets. We guarantee a breakage rate under 0.2% and will compensate for any defective bottles in your next order.
What surface handling and customization do you support?
We support screen printing, hot stamping, frosting, label printing, and more. Logos and colors can be customized according to PANTONE numbers.
What is the lead time for orders?
Samples are sent within 12-24 hours. Small orders are delivered within 7-10 days, while large quantity orders typically take 20-25 days.
What are the available shipping terms?
For trial orders, we provide FEDEX, DHL, UPS, and TNT. For larger orders, we arrange delivery by air, sea, or rail based on your requirements.
Royflexa Rubber
